Canon Community

I have the same problem, were you able to resolve the issue? If so can you let me know? I don't see anyone answered you 

I just purchased the Canon Selphy CP900 and when I turn it on it stays on the Canon screen. I try to press the menu button an nothing happens. I am not able to turn it off either, I have to unplug it to turn off. Any ideas what it could be? I have no...