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jldavenport · 02-06-2026

I have opened up this printer in every approved way and confirmed there is no jammed paper. I had two sheets in the top feeder that were both grabbed and went in a couple inches when the error occurred. I could extract them but now the printer is s...

jldavenport · 08-15-2019

OS: Windows 10Printer: Pixma MG5220MP Navigator EX v4.03 A few weeks ago, I was happily performing scans using MP Navigator EX over the wifi network from my MG5220. Today, when I request it to scan it returns the uber helpful error message: "Scan fa...

jldavenport · 02-06-2026

Continued messing with it eventually got the rollers to move and cough up a 1" by 2" piece of paper from its deep innards. So the printer was right after all. (Sitting there with its smug face LOL).Thanks again for the advice and maybe cleaning sen...

jldavenport · 02-06-2026

Thank you, Rick. I'll give that a try. (Sorry about the duplicate post, put it in the wrong forum to start and couldn't see how to fix it)Is there some reference to where the sensors are inside the GX6021 or how to recognize them?

jldavenport · 02-06-2026

I had two sheets in the top feeder that were both grabbed and went in a couple inches when the error occurred. I could extract them but now the printer is stuck in this Support Code 1303. I have opened up this printer in every approved way and confir...

jldavenport · 08-29-2019

Thank you, Patrick and Michael. Your advice got me going again. It is much appreciated!!

jldavenport · 08-27-2019

Thank you for the response. I've followed the instructions but got the following error when I attempted to start the MP Navigator. My printer (MG5220) is connected to my PC wirelessly through the LAN. The driver is installed and I was able to prin...

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User Activity

Maxify GX6021 locked into Paper Jam (Support Code 1303) when there is no paper jam

MP Nav EX 4.03 now showing "Scan failed"

Re: Maxify GX6021 locked into Paper Jam (Support Code 1303) when there is no paper jam

Re: Maxify GX6021 locked into Paper Jam (Support Code 1303) when there is no paper jam

Maxify GX6021 locked into Paper Jam (as Support Code 1303) when there is no paper jam

Re: MP Nav EX 4.03 now showing "Scan failed"

Re: MP Nav EX 4.03 now showing "Scan failed"