Dear Customer Service,This fix worked perfectly. I unistalled all Canon printer/scan/copy programs and installed MX472 drivers (07/15/15). Tried MX920 drivers but download program could not 'find' my printer.Thank you for your prompt response and fix...
I am uable to scan from Utility but still do not have scan option on Canon Quick Menu. I prefer to have all options on Quick Menu; had scan there at one time but now it is not evident.Any further recommendation appreciated.Thank you,Tom Applegate
