Hi,
If the deep cleaning does not resolve the issue, the scanner would require service. You will need to register your Canon gear HERE to access additional support options.
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Hi,
Based on this type of issue and the steps you have already taken, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.The real time feedback of a live technical support ca...
Hi,
Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.The real time feedback of a live technical support call would be very beneficial in this c...
Hi,
For this type of issue, please call our Imaging Solutions Group at 1-800-423-2366, 8:00 a.m. to 8:00 p.m. EST, Monday - Friday (excluding holidays).
I understand that email may be your preferred method of communication; however, these steps need...
Hi,
Please download and run the Windows Registry Tool (file called DR_RegistryFix.exe). This program will check if there are any issues with accessing the Scanner Driver installed on your computer.
The tool can be downloaded from the same website:
h...