Good information there...Thanks for the detailed reply. I had also faced issues with this untility, I downloaded the latest software from internet and somehow could connect all the dots and make it work.
HI, Go to the Printer and scanners settings at your system and make sure to turn off ""Let Windows Manage my default printer" You will need to restart your system. If found this trick on the internet and it worked just fine.
It is purely dependent on how bright the light is and What colors your Image sensor might be getting. 1. Explore and learn How to use "Custom White Balance" 2. Shoot Raw Images- So that you can extract the real colors in Editing.