Neither Zoom nor Microsoft Teams list my DM-E1 microphone on my EOS RP as an option to choose on their drop-down menus for a microphone. I have delegated and re-installed all programs involved (EOS webcam utility, Zoom, and Teams). Any help will be appreciated; thanks! BTW: the camera is listed fine on their drop-down menus for the video source.
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EOS webcam utility states that it does not support microphone.
Q: Can I use the camera’s microphone?
A: No, EOS Webcam Utility software doesn't transmit audio through USB connection.Please use your computer’s built-in microphone or an external microphone separately connected to your computer.
Yes, both zoom and teams see my video but no sound because the camera’s external and internal mics are not listed as choices to use. When I chose my monitor’s mic the feed uses my EOS RP feed for video but my monitor for sound.
I wasn’t clear in my question. Is the DM-E1 mounted on your camera and replacing the built-in microphone for your camera?
If you use the camera and built-in mike does it work OK on Zoom?
Sorry, yes, I am using The DM-E1 is mounted on the camera, replacing the built-in microphone. Zoom picks up the video but not the audio .
The same if I try using the built-in microphone, good video, no audio signal.
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.