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DM-E1 Microphone for Webcam Use

CMPosey
Contributor

Neither Zoom nor Microsoft Teams list my DM-E1 microphone on my EOS RP as an option to choose on their drop-down menus for a microphone. I have delegated and re-installed all programs involved (EOS webcam utility, Zoom, and Teams). Any help will be appreciated; thanks! BTW: the camera is listed fine on their drop-down menus for the video source.

1 ACCEPTED SOLUTION

jaewoosong
Enthusiast

EOS webcam utility states that it does not support microphone.

Q: Can I use the camera’s microphone?

A: No, EOS Webcam Utility software doesn't transmit audio through USB connection.Please use your computer’s built-in microphone or an external microphone separately connected to your computer. 

Canon USA EOS Webcam Utility – Windows Official Su... - Canon Community

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17 REPLIES 17

jrhoffman75
Legend

Are you saying that Zoom can see the video image from the camera but isn’t picking up the sound?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Yes, that is it. Under camera drop-down choices, my camera is listed under video, but the microphone is not listed as a choice for audio input at all. 

Yes, that is correct; the microphone is not even listed as a choice on the drop-down menu; neither the add-on mic nor the built-in mike. 

Yes, both zoom and teams see my video but no sound because the camera’s external and internal mics are not listed as choices to use. When I chose my monitor’s mic the feed uses my EOS RP feed for video but my monitor for sound. 

Yes. 

jrhoffman75
Legend

I wasn’t clear in my question. Is the DM-E1 mounted on your camera and replacing the built-in microphone for your camera?

If you use the camera and built-in mike does it work OK on Zoom?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Sorry,  no, it does not work with the built-in mic either. 

Sorry, yes, I am using The DM-E1 is mounted on the camera, replacing the built-in microphone. Zoom picks up the video but not the audio . 

The same if I try using the built-in microphone, good video, no audio signal. 

jrhoffman75
Legend

Did you try plugging the microphone into the mike input port on the computer?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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