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Canon EL-5 won’t turn on?

paipvora
Apprentice

I got an EL-5 and I was eager to try it. Turned it on had some fun - but the battery was half way charged, so I took the battery out and charged it in the official charger.

After charging it, putting the battery back in I turned it back on and it won’t turn on at all anymore?

I’m not sure what I can do next, it clearly was working…

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

Your issue may be unrelated, but please review this knowledge base article and see if it applies. 

EL-5 Service Notice 

How to identify if you own an affected product .  If the fourth digit from the left in your serial number is "0" zero, your product is affected.

If your flash simply won't turn on and you have inserted a freshly charged battery of known good quality / health I would recommend sending your flash to Canon for inspection and repair.  Start by registering your device in your MyCanon portal then initiate a repair.  

 

 

~Rick
Bay Area - CA


~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

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