02-22-2022 10:20 AM
Canon Tech support via telephone requires a membership to "The Community".
After signing into the Community the tech support line does not recognize my telephone number.
02-22-2022 03:54 PM
Hello,
Please try updating your phone number from within My Canon Account. Make sure you're calling from the same phone number listed in your registration. This will help locate you in our database and get you directly connected to support.
If you continue to experience trouble, try calling again at: 1-800-652-2666 and dial 0 (zero) when you're prompted for your model number. You'll then be connected to one of our call directors to help get you to technical support.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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