PIXMA TS3522 - sends paper thru without printing

[ChrisVG]

I have a TS3522 printer.  When I tried printing, the printer just sent the paper through without printing.  I haven't had this problem before and it's very frustrating.  I was going to try to get technical support, but I don't like that Canon will charge $20 to talk to an agent.

Thanks for any assistance.

[shadowsports · Accepted solution]

Greetings,

Let's start from the beginning:

What is the version and build of the OS you're using the printer with? 

How is the printer connected and to what? 

Did you install printer drivers? If so, which? 

You can use this for reference:

Canon Support for PIXMA TS3522 | Canon U.S.A., Inc. https://share.google/YCQDSbjVaU13PQ2X6

You're issue sounds like a software or drivers issue.  Has something changed in your environment?  Typically things don't stop working on their own.

[ChrisVG]

Thank you, Rick! It was a problem with the drivers.  Apparently I had to download it/them to Windows 11, which I did, and the printer is working perfectly now (I am very challenged when it comes to technology).  Anyway, I am very thankful that you read my post and that you were able to help - you are a lifesaver!  Thanks again!!!

[shadowsports]

@ChrisVG,

Very pleased to hear this.  Thanks for the feedback.  🙂

[Stephen]

Hello!

I’m sorry to hear that you’re having trouble with your printer. To help the community assist you better, we need a bit more information:

- Are you seeing any error messages?
- Which version of Windows or macOS are you using?
- How do you connect to your printer: via USB or Wi-Fi?

Any additional details you provide will help the community better understand your issue.

If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.

If you are outside the USA, please click HERE to find support options for your country.

Thank you, and have a great day!

[jrwilsonjr]

I have an identical problem with my PIXMA G4210 printer that I use with an iMac computer. Text is shown on the Print screen and paper runs through printer but is blank. Printed OK two days ago and I Can't think of any changes made since then. I did try exporting to a PDF, and it did print a page but with a strange font. I will follow suggestions about driver–if I know what i am doing.

[SamanthaW]

Hi there!

Thanks for posting to the Canon Community.

Since you're working with a different printer model, please create a new thread. This will help the Community better help you! HERE'S how to post a new thread if needed! 

Thanks!