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Ranger driver for Canon Check Scanner not working after latest Windows 11 update

RemoteL
Apprentice

When I open my ranger for my check scanner after installing the last two Windows 11 updates (KB5049622) and (KB5050009) it tells me that the transport is dead. After I uninstal both updates and reboot the computer several times the scanner starts to work again. Any insight?

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, RemoteL!

So that the Community can help you better, we need to know exactly which Canon check scanner model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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