10-25-2024 11:54 PM
I am on Mac OS Sequoia and can't get my ImageFormula R10 scanner working. I've tried to update the firmware and the software and still nothing. I see that the driver is only for OS 14 so I installed that but still no luck. I DID have it working about a week ago - but now nothing. I would actually rather use CaptureOnTouch vs CaptureOnTouch Lite but that doesn't work either. I took a look at permissions in the OS and nothing helped. Do I HAVE to use the CaptureOnTouch software for this scanner or can someone suggest an alternate utility? If I can't either get OnTouch or an alternate software program to work, I'll have to return it. Why is this scanner so non-intuitive???
09/26/2024: New firmware updates are available.
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