DR-C225W II don't recognize WPS PIN

[onlysublime]

Hi, I'm trying to connect my scanner via WPS.  It does connect and recognize the device but when I try to type in the PIN, it says it's the wrong number.  I look at the back of the scanner and it says security key:  00282647

On a side note, the documentation refers to some wireless connection tool but there's no tool installed or to download.  I downloaded the TWAIN/WIA driver.  There are some other software but nothing related to a wireless connection tool.

[ArthurJ · Accepted solution]

Hi,

Please click the link below and keep selecting load more until Network Monitor and Connection Utility for Windows appears as a option to download. 

https://www.usa.canon.com/support/p/imageformula-dr-c225w-ii--office-document-scanner#idReference%3D...

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[onlysublime]

thank you so much for the help!  it turns out that I couldn't see that download because I had set it to Windows 11.  It doesn't show up when you select Windows 11.  I switched it to Windows 10 x64 and then I could see the option to download it.  Luckily the software still works in Windows 11!

So my next issue is that I was hoping multiple computers could share the scanner.  But the computer I set it up on works wirelessly.  But the other computers can't use the scanner.