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Canoscan LiDE 400 can't connect to Mac OS 26.2

yellowlab88
Apprentice

My Canoscan LiDE 400 worked fine until the latest Mac OS Update. I am currently running Mac OS 26.2 Tahoe and cannot connect to the scanner. The U Scan Utility Lite software says "searching for scanners" and ultimately generates the error message:

Cannot communicate with scanner. Possible reasons:

- Scanner is turned off.

- (If using wired LAN connection) It is disconnected from wired LAN.

- (If using Wi-Fi connection) Signal strength is poor due to obstructions.

- (If using USB connection) USB cable is disconnected.

Please check and try again.

I can hear the scanner so I know it's on. It is connected via USB and I have checked and rechecked the cables. I have deleted and re-installed the Canon application - none of these things have worked. Any advice? This scanner was working great for me prior to this OS update.

1 REPLY 1

CatOut
Contributor

I am having same problem. I just posted a similar problem. Look for it in Related Content?

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