04-30-2026 08:21 PM
I've had this Canoscan LIDE110 for a long time and it's always been very reliable, up 'til very recently. It has stopped lighting up. It still connected to my computer, and the driver software sees it, but when I hit the "scan" button, the scanner head doesn't light up, and there's no sound or motion. Then there's an error, but no code or message. Just "Scanner not responding."
Any ideas of troubleshooting I could try?
05-04-2026 05:22 PM
Hello cateranllama,
Thanks for letting us know what Canon product you've got. The Canoscan LIDE110 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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