11-14-2022 02:35 PM - last edited on 11-16-2022 09:31 AM by Danny
Good Morning
Camera will show it's recording when it is not.
-Can hit REC and will go from STDBY to REC with no cards in camera
-Counter moves
thoughts, it is the latest firmware.
steve
Solved! Go to Solution.
11-22-2022 12:48 PM
Hi John
Thankyou for your help. We did resolve the problem. It was REC COMMAND setting.
When it is on, it allows you to control a external device without the cards recording..
thank-you for replying
steve
11-16-2022 05:45 PM
Hello stevehughes,
Firmware shouldn't be an issue, but I would update it if the camera's not on the latest version just to be thorough. Is there anything connected to the camera's SDI or HDMI out ports? That's really the only thing I could think may be happening. If nothing is connected to the camera, I would suggest trying to reset the camera to default settings to see if that helps. The reset is in the System Setup (wrench) menu. If the issue still persists, then the camera would need to be sent into our factory service center.
11-22-2022 12:48 PM
Hi John
Thankyou for your help. We did resolve the problem. It was REC COMMAND setting.
When it is on, it allows you to control a external device without the cards recording..
thank-you for replying
steve
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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RF1200mm F8 L IS USM - Version 1.0.4
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