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RC-IP100 Controller causing CR-N500 to sink/drift down???? Please Help

htmedia
Apprentice

I have a CR-N500 AND RC-IP100 Controller. Live show tomorrow and I'm freaking out. 😭 I am updated to the latest firmware on the Camera (1.7) and on the PTZ and controller (1.4). I have reset all settings, I have all the best in practice, and as soon as I touch the joystick, it literally goes slowmo until it points to the ground. I even turned off PT ACTIVE and PTZF ONLY during a mid-sink, which instantly kills joystick control, and it STILL just continued until it finished, pointing totally down. It's not doing it on the Canon GUI interface for the CR-N500, but controlling from there is terrible ;( Calling TMRW first thing, but same thing as another user's issue, and no time since I have a corporate event. Please help if anyone has found a fix or reason for this. Thank you so much.

CR-N500 RC-IP100 

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