I have had a Canon G30 for a few years. I also have the DM-100 shotgun mic. I don't haul this thing out often, only to record gymnastics meets during the season. Most of the time, the camcorder just sits. Anyway, first meet is tomorrow so I pulled it out. Everything is working as it always has, except one thing. I am getting no sound with the DM-100 attached. When I play back the videos, there is NO sound at all.
I updated the firmware a few months back, but other than that, I can't think of anything that's changed. I have NO idea how to diagnose this, but I'm sure it's something silly I pressed and not an actual problem. Can I get some help, please?
Did you resolve your issue. I've the same issue with my Canon Vixia HF G30. No sound while playing the video either on the camcorder or after downloading the video. Please help resolving the issue. Thanks a lot!
07/31/2023: New firmware updates are available.
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