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Data import utility not recognizing Vixia G40 Camera or SD card

blinnemann
Apprentice

When I try to sync the Vixia G40 camcorder to the Data import Utility i receive a Failed in aquiring the reading information error.  What does this mean? The windows 7 drivers recognize the camera.  My final goal is to stitch 2 MP4 files that were seperated during recording back to one file. 

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