Canon r5c video not showing on pc

[jboogy50082]

I’m having problems with getting videos to show on pc. When I record in mp4 format the videos will show. But any other format it won’t show. I’m using a cf express card for the videos. I downloaded eos utility driver and only photos and mp4 files will show. I bought a cf express card reader type b  and the video files still won’t show. How can I view the video I record on my camera on my computer????

[AtticusLake]

I was replying to Leonardo-147.  Your problem sounds like something else.

If you are trying to use Resolve free version, then it's no wonder you're having issues, the free version does not support 10-bit files.  You will either have to shoot in 8-bit, or downconvert to 8-bit, or buy Resolve Studio.

[Leonardo-147]

Following your observation I have tried changing other 2 cables and the same happens. I see the MP4 file but not the XF-AVC or RAW files. So I guess it's not the cable.

[AtticusLake]

Yeah, I'm afraid that was wishful thinking.  There is absolutely no way that the cable could affect which files are seen.  The cable could make the connection fail completely, but not affect specific data going over that connection.

As I said, this is a bug in the R5C's USB implementation.  MP4 files are shown, and not RAW files.  Get a card reader.

[Leonardo-147]

Thank you, very helpful.

[mrsmartinventor]

it is odd, its just does not see footage. I MUST BUY card READER, if not it will be not visible so I MUST BUY CARD READER to have more trash at home

[shadowsports]

although this thread is about 3 yrs old now, this is a great video where Jason @ Points In Focus describes how files can be copied from an R5 C.