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Canon Vixia HFM41 (External Microphone help)

kimberlya
Apprentice

Hello, so I recently bought the Purple Panda Lav Mic and was going to use it for my canon vixia. The purple panda says that all I have to do is plug the mic in with the appropriate adaptor and it should work. I have changed all the modes and settings but each time I have my external microphone in the mic jack, all i get is a static noise. I opened up my mic level and when I had the external mic in, none of the bars would go up. It seems that it recognizes my microphone because it has the wind screen automatically turned off. Please help. 

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