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C100 Ghosting Image in Viewfinder

ddd123
Apprentice

Hi,

 

Our C100 Mk 2 has developed an upside down ghosted image of the screen in the viewfinder. Also Audio issues are happening where external mics wont work despite being on the correct (external) settings.

 

Ive disconnected the handle cable but its not fixing the issue. Any Advice? Many thanks

2 REPLIES 2

Mark35mmF2
Product Expert
Product Expert

Hi ddd123,

That definitely sounds like something that would need service in order to resolve, there's not really any setting on the camera to manage ghost images in the viewfinder, the same for the audio issues if all the settings are the same and no longer work with any of your microphones. Cinema repair instructions are here:

https://support.usa.canon.com/infocenter/index?page=content&id=ART165950

Yes I suspect the cable. Im based in Australia so will check it out there.

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