Our C100 Mk 2 has developed an upside down ghosted image of the screen in the viewfinder. Also Audio issues are happening where external mics wont work despite being on the correct (external) settings.
Ive disconnected the handle cable but its not fixing the issue. Any Advice? Many thanks
That definitely sounds like something that would need service in order to resolve, there's not really any setting on the camera to manage ghost images in the viewfinder, the same for the audio issues if all the settings are the same and no longer work with any of your microphones. Cinema repair instructions are here:
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM