11-24-2015 10:16 AM
new printer , set up correctly .. .prints test page great, loaded epson Matte photo paper, will NOT print, keeps giving OUT of Paper .. .please feed a sheet manually ?? very frustrating !! any suggestions?
11-24-2015 01:30 PM
If you are feeding paper from Rear Tray I have found that the printer can be touchy when detecting paper. Be sure paper is fully seated in the tray.
11-27-2015 11:17 AM
Can you get the Pro-100 to print with the supplied 8 1/2 x 11 paper? Always get things working well with all Canon supplies before you branch out into other papers and certainly inks. I never recommend anybody use third party inks or refilled cartridges. But there are some very nice, even great, paper from several manufactures.
Get it working right with Canon paper first.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.