Hi there,
Firstly thank you in advance for taking the time to read my post!
I have Canon Pixma Pro 1 printer in use for about 3 years now, and am really happy with the results of it!
However yesterday I noticed a firmware update V1.3 that upgrades the firmware to V2.1.
What I did is:
0. I disconnected the LAN-cable and turned the printer off and on again.
1. I connected the printer via an USB-cable to my Surface (Windows 10 64B) and started the update utility.
2. The utility reads: actual firmware: V2.01 - upgrade to V2.1
3. I press start.
4. The white power button led starts flashing a few times...
5. Then the paperfeed button starts to blink orange (slowly).
6. Nothing happens in the update utility, and after about 5-10 minutes it shows a popup: "The printer cannot be found".
=> I noticed a strange Win 10 popup window saying "Installing device" that stalls at about 5%.
What I tried:
1. Another USB-cable.
2. Another laptop (also Win 10 64B)
3. Reinstalling the printer drivers and retrying the firmware update utility.
=> In all cases the results stay the same: nothing happening in the update utility (upload progress bar stays empty) and the paperfeed button led blinking slowly orange... Lateron a kind of timeout...
Does anyone has had a similar problem and preferably has found a solution?
Thank you very much in advance!
Sincere greetings,
Peter.
