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print border cut off


Hello, I just got a Pixma Pro 10 yesterday and after several hours figuring stuff out (downloading the right software, etc) as my cd/dvd drive is not working. I finally was able to print a test print.


My issue is that after I made a print, on one side of the print the border is cut off, there's like only a hair's width of a border on the left side, I'm printing in Landscape orientation if that helps. Smiley Sad. So only three sides have the white border. I used Canon's Print Studio Pro as well as printing from Lightroom. Printing from Lightroom left a bit more border on the left side but not much. 


I spent hours up trying to figure out how to fix it but to no avail. If anyone can help I'd really appreciate it. 


iMac running Yosemite 




First, you must not let the printer set anything.  Turn off every bit off control it has.  You can do this with the Canon My Printer under the Printer Settings tab.  Do you know how?  I will guess, yes, for now but if you don't get back to me.


Second, you need to have your photo editor (like Photoshop) handle all the settings and color matching.  You know how to do this? I prefer Photoshop and I use AdobeRGB color space.


And lastly, it is essential you get some settings on your monitor that somewhat matches what the printer is printing.  Your printer may be doing exactly what you are telling it to do and you have no idea it is, because your monitor is so far off.  If you don't do this step, you can forget the other steps.  However, there are only a few things that you need to be concerned with. You don't need any fancy extra add-ins to do this.  No additional software or gadgets, etc.

Most people set their monitors too bright.


You must get the gray-scale very close.  You need to get the brightness very close and you need the contrast very close.


After you do these things you can make adjustments to your prints by just looking at your screen.  Because you know the monitor and printer are on the same level.  One more point, you can NOT get a printer to print every color exactly the way you saw it.  It isn't possible as all colors and adjustments effect all others.  My goal is to get the skin tones right.  That is what people notice most. Remember you are dealing with two different disciplines here.  One is colored light and the other is colored dyes.  They are not the same thing.


All the Canon photo printers I have ever seen have a warm/magenta cast.  Canon engineers must prefer this look.  It can not be changed.  You need to "fix" it in post.


Make sure you have the correct ICC profiles and you are using Canon brand ink and paper until you get good with the printer.  Very, very important, otherwise you don't know if the printer is doing exactly what you are telling it to or not.


Important is, use the USB connection until everything is right.  You are just adding another issue when you try to set up the printing and the wireless all at the same time.  Just like using Canon branded products until it is a go.  Use a real printer USB cable.  Not just any old USB cable. Get everything right before you explore.



EOS 1DX and 1D Mk IV and several lenses!

I had this same problem when printing from Lightroom. The 'fix' I used was to turn off 'Zoom To Fit'.

"I had this same problem when printing from Lightroom."


Did you have a stroke boarder by accident?  Since I do not have this problem and do not have to use zoom to fit.  Plus some printer can not print completeyl to the edge of the paper.

EOS 1DX and 1D Mk IV and several lenses!

I dont use Zoom to Fit now either. 


Not sure that I had stroke border setup - but wouldnt that apply to all edges?... It wasnt intentional if I did but all I remember changing was to uncheck the Zoom to Fit setting.


This was with a Pro-10. It can print edge to edge.


"This was with a Pro-10. It can print edge to edge."


This is not totally true!  It will print edge to edge on some papers. It will not, on some other special papers. If you have one of thoes papers selected than it won't, it leaves a border.


Plus a stroke can be different on all three sides.  Not saying any of this is the cause but it could be and it needs checking.

EOS 1DX and 1D Mk IV and several lenses!