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pixma pro 100 printer keeps turning off

papelpp
Apprentice

Hello, 

 

I have been using thePixma Pro-100 for a few years and I am having an issue with a replacement printer that I received from Canon this week due to some issues with the last one. After printing without issues for a few days, this morning, the printer keeps powering off on it's owng. I checked all the power lines and everything is secure. The light on the start button will go off and not allow me to print but the blue wi-fi button is lit. However, I don't have wifi connected on this device yet. I would appreciate any advice as to whether this can be resolved. Thank you!

1 REPLY 1

jrhoffman75
Legend

Welcome to the forum.

 

Do you possibly have auto power off enabled?

 

Screenshot 2021-08-29 064816.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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