05-08-2021
02:02 AM
- last edited on
08-29-2024
08:03 AM
by
James_C
Hi, I recently got a new Canon ImagePROGRAF PRO-300.
It's my first printer. I made my first print on a 13x19 paper through the 'Professional Print & Layout' program - which successfully printed. I used a different paper, same size to print. Midway to my second print, it abrubtly stopped. I was prompt with an error on my PC that reads:
"Error - Please check the printer's operation panel or the Remote UI."
A few minutes later, it spit my paper out, and only half was printed.
I read a few post with people having the same error, but doesn't fit some of the problems I had.
05-08-2021 02:36 AM
Just successfully printed the same 13x19 using the 2nd paper type. But just started printing another 13x19 with the 1st paper type and encountered the error again. Pretty frustrating as this feel such a waste of ink & paper 😞
05-08-2021 09:23 AM
What printing software?
Are you connected via WiFi?
05-08-2021 02:16 PM
I'm using the one that Canon recommends using that comes with the printer (Canon ImagePROGRAF PRO-300). It's called the "Professional Print & Layout"
I'm connected via wifi.
06-19-2021 10:41 PM
Hey all, did you ever figure this out? I've had the exact same issue: the printer stops printing before finishing, and spits out the unfinished print a little later. I'm also using the Canon software, and a direct ethernet connection to the printer. The error list on the printer display shows no errors related to the problem. My printer is less than a week old and the problem happened twice out of only a couple dozen prints.
08-28-2024 02:24 PM
Hi,
Did you ever fix it? I have the same problem! I have a brand new printer
08-29-2024 06:48 AM
I had the same difficulty a few months ago, and at least in my case the cause was my router (the printer is connected via WiFi). Rebooting the router by removing the power, waiting around 30 seconds, then reconnecting the power caused the printing problem to go away.
It's free to try it, and it might resolve the problem.
Larry
06-19-2021 11:03 PM
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