iPF PRO-300 - re-enable ink level monitoring

[mzniew]

Hello,

after disabling ink monitoring to complete my install (as was mentioned here: https://ij.manual.canon/ij/webmanual/ErrorCode/PRO-300%20series/EN/ERR/1699.html ), I replaced the ink, however it's still not being monitored. How do I re-enable ink level monitoring?

thanks and regards,

Marcin

[jrhoffman75]

I'm just guessing here, since I don't have that printer, but often actions are toggles. Try holding the Stop button for five seconds.

[mzniew]

Hi John,

the STOP button is  pressed on the ink out warning screen for a specific ink color (code 1699). Once the monitoring is stopped (or ink is replaced) you cannot get to that screen anymore (and there's no "info" screen specific to one color) - hence it's not a simple toggle operation.

but i've tried pressing STOP for 5 seconds on a global ink level page, unfortunatelly with no effect.

thanks,

Marcin

[jrhoffman75]

I can't help then since I do not have the Pro-100. Give the Canon support line a call. For USA customers it is 1-800-OK-CANON.

[abcdef]

I have the same problem! Please help!

[wassman]

I am just wondering if you tried doing a factory reset to the printer and whether that would work or not.