how to change b&w to color

[JOAN1976]

Hey ! When I select the picture I want to print it appears in b&w and I want it in color. what I have to do to change this status?

Thanks !

canon pixma pro 100

[Jason]

Hi, JOAN1976!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know the printer model you are using, and which software you are using to print.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
 
Thanks!

[JOAN1976]

canon pixma pro 100

[Jason]

Thanks!

Which software program are you using to print the picture with? Also, which version of Windows or Mac is in use?

[JOAN1976]

the one it came with the printer. I don't have this issue with other programs. Don't know what windows version...