02-14-2016 03:09 PM
h ave the new Canon pro-1000. Just installed the inks. It tells me I am not on a level surface and support code is 1340. I checked and recheked with my level and checked to see all inks were properly installed. I keep getting the same message,"Place on a level surface".
02-14-2016 03:33 PM
I don't have that printer, but double check that all of its' inks are properly installed.