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color printing white

frankwallace
Apprentice

My Pro 100 doesn't want to print parts of color photos that are white. What should be purte white is pinkish. Checked and replaced inks. No difference. Thanks for any help.

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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jrhoffman75
Legend
Legend

What software are you printing from?

 

can you post a screenshot of your settings?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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