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can a canon PIXMA PRO-100 print 5 x7 size?

marianophoto1
Contributor

I tried everything and I keep on getting a three flash (or paper) jam message with no paper jam no matter how many times I try to print a 5 x 7 canon photo paper.

Question has been posted several years ago by innumerable users with no answer.

12 REPLIES 12

jrhoffman75
Legend

What model printer?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

My bad. Canon pima pro 100; Canon paper 5x7

What paper type and which paper feed are you trying to use?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Paper : Lu-101

Manual feed

Did you try the roller cleaning I suggested in my earlier post?

Screen Shot 2022-07-24 at 7.16.51 PM.png

I


@marianophoto1 wrote:

Screen Shot 2022-07-24 at 7.16.51 PM.png


I see from your screenshot that you have the AirPrint version of the printer installed. You do not want that; you lose most of the benefits of the Pro-100.

Have you installed the latest Canon driver from the support site? If not, download and install.

Screenshot 2022-07-24 193356.jpg

Click the plus icon "+" to add a new printer and wait until the Canon IJ Series printer appears; it could take a few minutes. Then you can remove the AirPrint version.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Greetings,

Pro 100.  Yes 5x7 is supported.

4 x 6, 5 x 7, 8 x 10, Letter, Legal, 11 x 17, 13 x 19

~Rick
Bay Area - CA


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robnich
Enthusiast

As you noted, this "false" paper jam has often been reported with the Pro-100 in the past. For some reason, the error can often be cleared and the print successfully made after running a Roller Cleaning from the Maintenance section of the printer preferences. Unfortunately the problem may recur at a later date, but another roller cleaning will likely resolve it again (until the next time.) These ink jet photo printers are complicated beasts.

Robert N.

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