02-26-2021 01:54 PM
My printer suddenly stopped being able to "see" the ink cartridges and gave me error code 1412. All the inks were lit and the next step was to contact customer support. I called Cannon Support and they believe ithe "EU only" ink cartridge is causing the problem with my printer. They are replacing all the ink I purchased that was marked this way. These are still sold on Amazon by the "Canon Store". Buyer beware. I just have my fingers crossed that the new ink will fix the problem.
02-26-2021 04:35 PM
I would be surprised if that is your problem, since I have "EU Only" marked cartridges and my printer works fine.
If you study the icon closely it is a trash can with an "X" across it, meaning don't throw in the trash, but that prohibition only applies in the EU.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.