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Warning: Ink marked "EU Only" may not work in US Pixma 100 Pro

Carol202
Apprentice

My printer suddenly stopped being able to "see" the ink cartridges and gave me error code 1412.  All the inks were lit and the next step was to contact customer support.  I called Cannon Support and they believe ithe "EU only" ink cartridge is causing the problem with my printer.  They are replacing all the ink I purchased that was marked this way.  These are still sold on Amazon by the "Canon Store".  Buyer beware.  I just have my fingers crossed that the new ink will fix the problem.

 

 

 

 

Canon ink.jpg 

1 REPLY 1

jrhoffman75
Legend
Legend

I would be surprised if that is your problem, since I have "EU Only" marked cartridges and my printer works fine.

 

If you study the icon closely it is a trash can with an "X" across it, meaning don't throw in the trash, but that prohibition only applies in the EU.

 

1.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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