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Trying to install a new print head on Pixma Pro 100

papatop1956
Apprentice

My printer has been setting for a few years. I bought a new print head for the printer and I cannot get the print rail to slide back over to install the new head. Does anybody have a solution on how to get the print rail back to the opening to install the new print head? Thanks ahead.

1 ACCEPTED SOLUTION

jrhoffman75
Legend
Legend

Plug the printer in. Press the power button to turn on. 

https://support.usa.canon.com/kb/index?page=content&id=ART164767

If that isn't happening give Canon a call at 1-800-OK-CANON.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

3 REPLIES 3

jrhoffman75
Legend
Legend

Plug the printer in. Press the power button to turn on. 

https://support.usa.canon.com/kb/index?page=content&id=ART164767

If that isn't happening give Canon a call at 1-800-OK-CANON.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

That's the first thing I did.

 

papatop1956
Apprentice

I read the link and it worked. Thanks.

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