Studio Pro plug in not working with Adobe’s latest CC updates

[Donovanevans]

I use both windows and a Mac. I just recently updated Adobe on both systems to the latest CC version 2019. Now The plug-in will not operate. The dialog box says it is not compatible with the version of Photoshop or Lightroom currently installed. Is there a solution coming or is there one out there already? Thanks for your time guys. Cheers.

[jrhoffman75]

To install PSP, go into Applications->Canon Utilities->Print Studio pro and run the Plug-in Installer. It will ask about LR (unless you don't have LR). Select "Next" Select Photoshop and click "Browse" Browse to App, find Adobe Photoshop, select the Plug-ins folder and select Open Select "Next" It should install.

[Donovanevans]

Hello John, Thank you for help.  The steps worked for my MAC OS, but not with Windows 10. With Wondows 10 I did those steps and rebooted the whole system. Still nada... 😞 Other than a hammer to the CPU is there a step I'm missing?

[jrhoffman75 · Accepted solution]

My W10 machine has the plugin here:  

Version 2.2.3 of PSP.

[Donovanevans]

Hello John,

Thank you again for your quick response. I did those steps over again.  Thinking to myself, "I'm working on my definition of insanity."  ...sigh... It's working now.

Thanks for your time.

Cheers,

Dono

[jrhoffman75]

Glad to help.