Red Won’t Print - Pixma Pro 10

[Jaredreding]

 

Hey all. 
Decided to break my printer out to print some work (it’s only been used once, and has been a while since the last use) and noticed my reds were incredibly desaturated. 
Since, I have dabbed the red ink on a paper towel to ensure ink is flowing, cleaned print head and let dry overnight, deep cleaned nozzles various times & still no luck. 
Does anyone have advice to spare? 

[ArthurJ]

Hi,

Since the cleanings did not resolve the issue the printer would require service. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.