01-31-2024 07:38 PM - last edited on 02-07-2024 04:51 PM by Kristoff
I can't get it to work on my new machine. I've installed the drivers, gone to Device Manager and updated the drivers (it said the best ones were already installed). When I select it as the printer and send the print it says 'printer not responding' and won't print anything.
It shows as Canon Pro9000 in DM, vs. Pro9000 mkII (if that matters).
Is there any way to fix this? The printer works fine and I have piles of ink. I'd hate to throw it all away.
02-07-2024 04:50 PM
Hi,
There are no drivers for this model printer and Windows 11 on the printer's support page HERE. Did you install the drivers from a different site or as a work around did you try the drivers for Windows 10?
We look forward to your reply.
02-07-2024 05:28 PM
I installed the drivers from here.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
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EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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RF1200mm F8 L IS USM - Version 1.0.4
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