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New Contributor
Posts: 1
Registered: ‎05-20-2013

Pro9000 MarkII PM ink is clogged

 

Only the PM ink is clogged even after cleaning and deep cleaning and new ink. I have even wiped the contact pad under the cartridge with a cotton tip. I am using non-Canon ink! Is repair next? Thanks.

Product Expert
Posts: 286
Registered: ‎01-16-2013

Re: Pro9000 MarkII PM ink is clogged

Hi Reliceye,

 

If you have only tried a single deep cleaning, I recommend 3-4 consecutive deep cleanings.  If that does not resolve the issue, please use the Contact Us link to get in touch with our support staff who can provide relevant support options.

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