05-20-2013 10:20 PM
Only the PM ink is clogged even after cleaning and deep cleaning and new ink. I have even wiped the contact pad under the cartridge with a cotton tip. I am using non-Canon ink! Is repair next? Thanks.
05-26-2013 10:26 PM
If you have only tried a single deep cleaning, I recommend 3-4 consecutive deep cleanings. If that does not resolve the issue, please use the Contact Us link to get in touch with our support staff who can provide relevant support options.