Pro 9500 MkII not printing R,G, Y, C, M

[jback]

Have washed the print head until I got an Error code 200 , then purchased a reconditioned print head and have basically the same thing with the blacks and PM PC printing and no colors any suggestions would help 

[Patrick · Accepted solution]

Hi jback,

Because replacing the printhead did not resolve the issue, your PIXMA Pro9500 MK II would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

[jback]

Thank you for your expert advice...sorry to see this printer go but nothing seems to last as I would dream of