03-11-2024 09:57 PM
Hey there
I'm new to printing and I just got my hands on some old Dell 4x6 High Gloss paper. I plugged my settings as follows below and near the end of the printing process it looked like the printer shifted the paper to the side slightly and started making a noise I did not like. I let it do its thing and it plopped out the print with a lot of messy ink smudges. Hope I didn't screw things up on my printer. Anyone have any thoughts on this? (Photo Attached)
Program used: Professional Print & Layout
Paper Size: 4"6"
Media Type: Glossy Photo Paper A
Color Mode: Use ICC Profile
Printer Profile: Auto
Rendering Intent: Perceptual
Contrast Reproduction: Enable
09-12-2024 01:52 PM
Hi Smaenn! Thanks for posting in the Canon Community Forum. I see that you were using your PIXMA PRO-200 to print on Dell 4X6 inch High Gloss paper, and the paper shifted to the side while it was being fed. You also mention there were ink smudges.
It’s likely that the printer is fine. There is nothing wrong with the settings you chose. However, I recommend that you check how the paper is being loaded.
First, please make sure that the printable side of the page is facing up when you load it. In most paper packages, the printable side of the page is facing up as you open the box or package. If the printable side of the page is facing down when you load it, that means you are printing on the back of the paper. Printing may smudge if you print on the incorrect side.
Next, please make sure that the paper guides are adjusted to match the width of the paper. The paper guides keep the paper from shifting while it is being fed. The paper should also be loaded in the portrait orientation. For information and illustrations that will help with loading the paper in the top feed tray, please visit the following section of the printer’s manual:
https://ij.manual.canon/ij/webmanual/Manual/All/PRO-200%20series/EN/BG/bg-014.html
If you ever need to load paper in the manual feed tray, you can visit the following page instead:
https://ij.manual.canon/ij/webmanual/Manual/All/PRO-200%20series/EN/BG/bg-015.html
I hope this information helps. Thanks again.
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