08-10-2021 12:39 PM
Hello,
I've got the following problem with my IPF pro-1000 printer and Mac Big Sur :
With help of Media Configuration Tool I installed several customized paper types for third party papers into the printer. As ususal, I tried to download these to my printerdriver which is 22.20 and confirmed to be compatible with MacOS Big Sur 11.XX by Canon.
When I start the process, the driver recognizes and announced that there are customized paper to be downloaded, but then the process tries to install any program or tool, and after inserting my password for the Mac it failes. In fact, nothing happens after I inserted the password anymore, regardless how long I wait.
I tried to uninstall and reinstall the driver and the tools 2 times, but still have the same issue.
A different PC running Windows 10 in the same network / office doesn't have the problem and is able to download all customized papers without any problems.
Does anyone have an idea how to solve this issue ?
BR Robert
10-08-2021 10:45 AM
Can you downgrade to 11.5?
10-26-2021 04:56 AM
Big Sur 11.6.1 has been released yesterday, and now Print Studio Pro works again...
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.