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Pro 100 printer problem

joed
Apprentice

I am trying to print 6*4 photos. Sometimes the photo paper which is not a Canon product, goes straight through without printing. Most of the time, there is a support 1300 paper jam. I don't have this problem with 8*10 photos.

I hope someone can help.

Joed

3 REPLIES 3

jrhoffman75
Legend
Legend

Try a roller cleaning:

 

2017-12-22.png

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

It prints!! Thanks, John.

But another problem arose. There is a border around the picture--1/4" at the top, 3/4" on each side and 1-1/4" on the bottom. How do I correct this? I have to admit that I am a complete novice concerning printers.

 

Oops. My daughter told to check the paper size. I was using 5*7 paper. Using the right size paper always works. I told you I was a novice.

Thanks again. Joed

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