cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pro 100 and Easy Photoprint EX not working in Mac OS Mojave

jdpmus
Apprentice

I am getting the usual Mac warning about "this software may not be compatible in the future..." message.  However, the software loads and my many templates for CD printing show up.  When the software is loaded I get the message that "printer not supported etc.)

 

No way I can navigate the Canon site and come up with a solution.  Any answers?

 

Thanks

5 REPLIES 5

Patrick
Product Expert
Product Expert

Hi jdpmus,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I've not been able to find a clear link on the Canon site to a tech support person to address this question.  So no, the answer wasn't helpful.

That gets me back to the site where there is no clear link for this issue.

For support, please visit our site HERE.

 

You will need to ensure your printer is registered to your MyCanon Account first. You can do that HERE.

 

We hope this helps! 

Tech support got me working again.  Thanks guys!

Announcements