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New Contributor
Posts: 2
Registered: ‎02-05-2019

Pro-100 Alternating Blinking Lights

I have a brand new out of box Pro-100. Unforunately, it has sat around for over a year but I thought it would be fine in a climate controlled basement. 

 

I finally got it out, set it up, and turned it on and... the power light and the resume button light are blinking alternately. the Ink cardridge carrier doesn't move. The printer does not connect to wifi or to a PC via usb.

 

A reddit thread indicated that all that can be done is to contact support. 

 

(the email support form would not send)

 

I feel like I'm in a bad news situation.

Honored Contributor
Posts: 5,653
Registered: ‎11-13-2012

Re: Pro-100 Alternating Blinking Lights

See this thread. 

 

https://community.usa.canon.com/t5/Professional-Photo-Printers/Pixma-pro-100-will-not-power-up/td-p/...

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
New Contributor
Posts: 2
Registered: ‎02-05-2019

Re: Pro-100 Alternating Blinking Lights

All right, I took on a hunch you were referring to the power reset sort of portion of the thread.

 

I moved the printer, plugged it directly into the wall instead of a surge protector plus extension cord, and pressed the power button twenty times before plugging the cord into the unit.

 

It started up WITHOUT the blinking lights!

 

It's running the head alignment even as I speak so THANK YOU SO MUCH.

 

I had not referred to that thread because to my mind, the Pro-100 'powered up' but was in an error state.

 

However, what do you think? My printer is not... where I want it right now. Was the issue the surge protector? Or the extension cord? Do I have to install an whole new outlet closer to my desired location? ^_^;;

Highlighted
Honored Contributor
Posts: 5,653
Registered: ‎11-13-2012

Re: Pro-100 Alternating Blinking Lights

I suspect that the protective circuitry in the power brick is responding to fluctuations caused by other equipment on the same circuit. Direct connection eliminates that. 

 

My Pro-100 is plugged into a multi-outlet surge protector that is directly plugged into wall outlet. Four+ years and never had an issue. 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
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