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Occasional Contributor
Posts: 5
Registered: ‎03-29-2019

Pro-10 Print dialog boxes

My new Pro-10 was just installed this morning and is printing beautifully, But the dialog boxes when I attempt to print run very slowly. So slowly that I think something may be wrong. I have owned 5 Canon printers of the last may years and they all responded very quickly but the Pro-10 doesn't.

Whats up?

Product Expert
Posts: 734
Registered: ‎11-19-2018

Re: Pro-10 Print dialog boxes

Hi lgnab,

 

So we can best assist you, please let the forum know what version of Windows or Macintosh is installed on your computer? We will also need to know if the printer is connected wirelessly or with a usb cord.

 

We look forward to your reply.

Occasional Contributor
Posts: 5
Registered: ‎03-29-2019

Re: Pro-10 Print dialog boxes

It's running on Windows j10 and connected with USB with a short cord so I don't think there is a line loss problem or any particular noise. By the way, My Canon 3000 and Epson 1430 are connected in the same manner and work fine. 

Occasional Contributor
Posts: 5
Registered: ‎03-29-2019

Re: Pro-10 Print dialog boxes

Here is a new twist to the driver print speed. Guess what guys, the driver works just fine through Corel PaintShop 2018. Looks like the problem in in Photoshop. Does that help isolate the problem?

Honored Contributor
Posts: 5,561
Registered: ‎11-13-2012

Re: Pro-10 Print dialog boxes

Download and install Canon Print Studio Pro and try printing through that from Photoshop.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
Occasional Contributor
Posts: 5
Registered: ‎03-29-2019

Re: Pro-10 Print dialog boxes

I tried it and it doesn't show up in "automate"

Hmm. Now what?

Honored Contributor
Posts: 5,561
Registered: ‎11-13-2012

Re: Pro-10 Print dialog boxes

See instructions in this posting.

 

https://community.usa.canon.com/t5/Professional-Photo-Printers/Print-Studio-Pro-won-t-install-into-P...

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
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