cancel
Showing results for 
Search instead for 
Did you mean: 

Printer has "copies" of itself when selecting which printer to use

KiwiBird
Contributor

I have two questions:

 

1) What is the difference between the regular printer and the printer with XPS? WHich one should I be printing from?

 

2) Why does it show two versions of each printer? Sometimes it says I can't even print from the regular one but have to use the one with (copy) in its name, why is that?

 

Also I don't know why I have so many printers on here...I only had three seperate printers I tired hooking up but it says I have 10?

 

printers.jpg

printers 2.jpg

1 ACCEPTED SOLUTION

jrhoffman75
Legend

Sometimes if you reinstall the driver the system creates a second version of the device.

 

If you go into Device Manager you can see if the driver versions are different for the two printer instances.

 

Screenshot 2020-12-15 200654.jpg

 

You can ignore or delete the extra copy. It only comes into play if you select it when you go to print.

 

The XPS version is supposedly a 16-bit printing pipeline. There seem to be an unlimited number of discussions on line about 16-bit printing in Windows. 

 

If you use Canon Print Studio Pro it will use the XPS driver. I have compared both the standard and XPS driver and haven't seen a difference, but I also haven't seen any problems, so I use the XPS version when printing from Lightroom. I don't use PSP.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

3 REPLIES 3

jrhoffman75
Legend

Sometimes if you reinstall the driver the system creates a second version of the device.

 

If you go into Device Manager you can see if the driver versions are different for the two printer instances.

 

Screenshot 2020-12-15 200654.jpg

 

You can ignore or delete the extra copy. It only comes into play if you select it when you go to print.

 

The XPS version is supposedly a 16-bit printing pipeline. There seem to be an unlimited number of discussions on line about 16-bit printing in Windows. 

 

If you use Canon Print Studio Pro it will use the XPS driver. I have compared both the standard and XPS driver and haven't seen a difference, but I also haven't seen any problems, so I use the XPS version when printing from Lightroom. I don't use PSP.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Oh thats odd because I don't think I tried installing it twice. And it seems I can only print from the ones labeld (copy 1) so maybe I'll remove the first ones. If I have issues with it I can always try to reinstall the whole thing. The drivers say they are the same so not sure why there is 2 of each.

 

Also when I go under "device manager" I don't see an option for "printers," just "printer queue" but I guess I can still access the same info you were trying to show me.

That's strange. I guess if its working I wouldn't worry.

 

The other option would be to uninstall both copies and do a clean install.

 

Do you see a driver listed in Programs & Features?

 

Screenshot 2020-12-16 085434.jpg

 

First the regular driver and then the XPS driver.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
Announcements

08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x