Printer Offline Message PRO-300 printer

[meagain2000]

My printer is hooked up correctly to my Mac desktop computer.   Printer is on and connected correctly.

Have had no problems until 2 weeks ago.    Printer will print a few photos correctly and then stop,  I will get the message Printer is Offline.    If I restart computer and printer sometimes it goes back and works fine and sometimes I just get the same message.    If uninstalled printed from network and reinstalled, I have made sure all is up to date but nothing is working.    Today I have not been able to print a single picture.   Nothing is working.  

What do I do.   Is the printer somehow not working with the latest OS on Mac computers?

[Patrick]

Hi meagain2000,

Please contact one of Canon's Technical Support Representatives for assistance with resolving this issue. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-300 and then click on the Product Support button to access your available service options.

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