10-04-2021 09:30 AM
We have both a G5020 and Pro-300 printer and cannot get either to print on 4x6 correctly. No matter what application, the print out is always the same. The photo prints out portrait and only covers a small portion of the photo paper. Changing any setting in the print options has no effect. BTW; print preview reflects the changes but the actual printout does not reflect the preview.
11-02-2021 03:41 PM
Hi sjtctechcenter,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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